Company-Initiated Changes

INFOSYTE SDN BHD reserves the right to cancel or postpone any training program. In such cases, participants will be notified at seven (7) working days in advance by written notice.

Participant Rescheduling Requests

• Participants may request to reschedule their training by providing a minimum of seven (7) working days’ advance written notice.
• Any request beyond the allowed rescheduling limit will not be accepted.
• The participant is allowed to request for training date rescheduling twice [two times] only.
• 50% of the standard course fee will be charged if written notice of postponement is receive less than seven [7] working days prior to course commencement. Only applicable with valid reason.
• Participant(s) who failed to attend the training on the date(s) as registered and confirmed shall have their registration voided or nullified and payment shall be forfeited immediately.
• Participant(s) training rescheduling is subject to INFOSYTE SDN BHD acceptance and approval. INFOSTYE SDN BHD reserves the absolute right to reject such request at our sole discretion.
• The full course fee will be charged if written notice of cancellation/postponement is received less than 7 business days prior to course commencement.

Cancellations & No-Shows

• If written notice of cancellation is received less than seven (7) working days before the course start date, the full course fee will be charged.
  Participants who fail to attend the training without prior written notice (No-Show) will be charged 100% of the training fee, and their registration will be considered void.