Effective Date: [09.09.2009]

Infosyte Sdn Bhd (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase our training services, or interact with us in any way.

By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

When you access our website or register for training, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, company name, job title, and other details you provide when registering or contacting us.
• Payment Information: Credit card or debit card details, bank transfer details, and billing information processed securely through our payment gateway provider.
• Service Usage Information: Details about the training sessions you register for (onsite or online), attendance, and preferences.
• Technical Information: IP address, browser type, device type, operating system, cookies, and usage data for website analytics and improvement.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process your training registration and payments.
• To provide onsite and online training services.
• To communicate with you regarding training schedules, updates, and support.
• To issue invoices, receipts, and account-related communications.
• To improve our website, services, and user experience.
• To comply with applicable laws and regulations.

3. Payment Security

All online payments are processed through secure third-party payment gateways. We do not store your full credit or debit card details on our servers.

4. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Payment processors, IT support, and third-party vendors who assist us in delivering our services.
• Legal Compliance: When required by law, regulation, or government request.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion of your data.
• Withdraw consent to data processing (where applicable).
• Opt out of marketing communications.

Requests can be made by contacting us at marketing@infosyte.com .

8. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our services are intended for adults and professionals. We do not knowingly collect personal information from children under the age of 13 (or applicable age under local laws).

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Infosyte Sdn Bhd
K-3-1 Block K, Level 3 Setiawalk MALL Setiawalk, Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor
Email: marketing@infosyte.com
Phone: 012-641 2009