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CompTIA A+

RM3,400.00 RM3,604.00 (after 6% SST)

Description

OVERVIEW

CompTIA A+ certified professionals are proven, problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

WHY IS IT DIFFERENT?

CompTIA A+ is the only industry recognised credential with performance-based items to prove pros can think on their feet to perform critically IT support tasks at a moments notice. It is trusted by employers around the world to identify the go-to person in endpoint management & technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates the core skills and abilities demanded in the workplace.

AUDIENCE

• Service Desk Analyst
• Help Desk Tech
• Technical Support Specialist
• Field Service Technician
• Associate Network Engineer
• Data Support Technician
• Desktop Support Administrator
• End User Computing Technician
• Help Desk Technician
• System Support Specialist

EXAM DETAILS

CompTIA A+ is the preferred performance-based qualifying credential for technical support
and IT operational roles. A+ certified professionals identify issues and problem solve more effectively than those without certification. CompTIA A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used. In order to receive the CompTIA A+ certification, candidates must pass two exams: Core 1 (220-1001) and Core 2 (220-1002). Successful candidates will have the skills to:

  • Support basic IT infrastructure, including endpoint management, advanced device connectivity troubleshooting, and basic networking
  • Configure and support PC, mobile and IoT device hardware, including components, connectors and peripherals
  • Implement basic data backup and recovery methods and apply data storage and management best practices
  • Demonstrate baseline security skills for IT support professionals, including detecting and removing malware, addressing privacy concerns, physical security and device hardening
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support

CURRENT VERSION

The new CompTIA A+ Core Series includes expanded content on these growing parts of the IT support role:

A general expansion of baseline security topics core to the IT support role, including
• Physical versus logical security concepts and measures
• Social engineering
• Malware detection and removal
• Device hardening for not just PCs but devices in general

A dramatically different approach in defining competency in operational procedures
• Importance of documentation and using best practices
• Change management
• Basic disaster prevention and recovery
• Privacy concerns, including GDPR and handing PII
• Scripting basics
• Use of remote access

Networking and device connectivity  are broadened
• Cloud and virtualisation are now weighed more heavily
• Managing networking and device connectivity includes IoT devices and related protocols
• Includes the concept of Internet appliances and endpoint management servers
• Added wireless mesh networks to a network type
CompTIA

 

Additional information

Exam

CompTIA Exam