Description
Course Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.
Target Audience
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
Skills Covered
- Hardware: Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce.
- Operating Systems: Install and support Windows OS including command line & client support. System configuration, imaging, and troubleshooting for Mac OS, Chrome OS, Android, and Linux OS.
- Software Troubleshooting: Troubleshoot PC and mobile device issues including common OS, malware, and security issues.
- Networking: Explain types of networks and connections including TCP/IP, WIFI, and SOHO.
- Troubleshooting: Troubleshoot real-world device and network issues quickly and efficiently.
- Security: Identify and protect against security vulnerabilities for devices and their network connections.
- Mobile Devices: Install & configure laptops and other mobile devices and support applications to ensure connectivity for end-users.
- Virtualization & Cloud Computing: Compare & contrast cloud computing concepts & set up client-side virtualization.
- Operational Procedures: Follow best practices for safety, environmental impacts, and communication and professionalism.
Prerequisites
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the CompTIA IT Fundamentals+.
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