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Firewall : Troubleshooting (EDU-330)

Category:

Last Update:

July 16, 2026

Accredited by:

Course Overview

The Palo Alto Networks Firewall: Troubleshooting course is three days of instructor-led training that will help you to:

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges

Course Objectives

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of troubleshooting the full line of Palo Alto Networks next-generation firewalls.

Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.

Completing this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Target Audience

  • Security Engineers and Administrators
  • Security Operations Specialists and Analysts
  • Network Engineers
  • Support Staff

Prerequisites

  • Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course.
  • Participants must have strong practical knowledge of routing and switching, IP addressing, network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

 

Training Content
  1. Tools and Resources
  2. Flow Logic
  3. Packet Captures
  4. Packet-Diagnostics Logs
  5. Host-Inbound Traffic
  6. Transit Traffic
  7. System Services
  8. Certificate Management and SSL Decryption
  9. User-ID
  10. GlobalProtect
  11. Support Escalation and RMAs
  12. Next Steps

Price From:

RM12,000.00

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