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Infosyte ICT Essentials Series (ICES) Train The Trainer

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Last Update:

March 17, 2026

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Course Overview

The Infosyte ICT Essentials Series (ICES) Train The Trainer is a specialized training track designed for technical experts seeking to become Microsoft Certified Trainers (MCTs). This course moves beyond technical “know-how” to focus on “show-how.” Participants will master the art of adult learning (Andragogy), classroom management, and high-impact technical demonstrations. The program culminates in a formal “Teach-Back” session where candidates are evaluated against the five core Microsoft instructional domains.

Course Objectives

By the end of this program, participants will be able to:

Apply Adult Learning Theory: Tailor technical content to diverse learning styles and professional backgrounds.
Master Technical Delivery: Conduct seamless live demonstrations and utilize whiteboarding effectively.
Manage Learning Environments: Facilitate engaging discussions and manage challenging classroom behaviors in physical, virtual, and hybrid settings.
Design Assessments: Implement formative and summative assessments to verify learner competence.
Meet MCT Standards: Demonstrate the 5-domain competency required to earn the ISCP certificate for MCT enrollment.

Methodology

This course employs a Blended Experiential Learning approach:

Interactive Lectures: Short, high-energy theory sessions.
Role-Playing: Simulating real-world classroom scenarios and “difficult student” interactions.
Peer Coaching: Collaborative feedback loops after every exercise.
Video-Assisted Review: (Optional) Recording segments of delivery for self-critique.
The “Teach-Back”: A high-stakes, 20-minute formal presentation evaluated by a lead instructor.

Target Audience

Aspiring MCTs: Technical professionals needing an ISCP-validated certificate to join the Microsoft Certified Trainer program.
Current Trainers: Experienced instructors looking to align their skills with the latest Microsoft instructional standards.

3-Day Agenda

Day 1: Foundation & The Technical Ecosystem

The MCT Journey: Overview of the Microsoft Certified Trainer program and the ISCP requirement.
Adult Learning Theory (Andragogy): The 4 pillars of adult learning and the VARK model.
Planning & Preparation: Audience analysis, environment readiness, and setting SMART learning objectives.
Establishing Credibility: Professional presence, body language, and vocal variety.
Communication Skills: Active listening and clear technical explanation techniques.

Day 2: Advanced Delivery & Engagement

Instructional Methods & Media: Choosing the right tools (PPT, Whiteboard, Labs) for the topic.
The Art of the Demo: Best practices for live-coding, UI walkthroughs, and troubleshooting during a live session.
Questioning Strategies: Using Bloom’s Taxonomy to craft high-impact questions.
Group Facilitation: Techniques for engagement, icebreakers, and managing classroom dynamics.
Assessment & Evaluation: Creating quizzes, labs, and understanding Microsoft’s Metrics that Matter (MTM).

Day 3: Practical Application & Assessment

Final Teach-Back Preparations: Last-minute coaching and structure refinement.
Formal Candidate Teach-Backs (Part 1): 20-minute assessed technical presentations.
Formal Candidate Teach-Backs (Part 2): Completion of presentations and peer feedback.
The ISCP Rubric Review: Final scoring against the 5 Microsoft Instructional Domains.
MCT Graduation & Next Steps: Guidance on the Microsoft enrollment portal and maintaining MCT status.